Amaryllo Community

Answer of your leaving message
Purchase Country: USA
Duration in-use of camera: 1yr+
Mobile device OS version ( find in app setting ) : 13.4
App version ( find in app setting ) : 1.6.7.r62249
Problem Type: not working, can’t reinstall
Occurrence Frequency:
Problem Description:

by Joanne Thiel


Dear Joanne, thank you for the mail.

The camera does not support IOS 13 yet, may be 2 months more to develop.
Would you please try an Android or IOS 12 to install it again ?
Thank you

RESET : https://www.youtube.com/watch?v=VNvftkbS__c
INSTALL : https://www.youtube.com/watch?v=V-j_OzXsANo