Amaryllo Community

Answer of your leaving message
Purchase Country:Spain
Duration in-use of camera:1 year
Mobile device OS version ( find in app setting ) : Android 8.0
App version ( find in app setting ) :1.141.6
Problem Type: Connect Cam to Phone
Occurrence Frequency: Ever
Problem Description:
When it detects the QR code and the beep sounds, it hangs

by Eduardo

Dear Eduardo, thank you for the mail.

Not sure what is going on for this symptom. Assuming you are saying the installation procedures. After the QR is read with a beep, the procedures stop and hang.

Please try the method below :

Unplug power,

A. Please must use this tool to check/format the SD card on PC

Rebuild the firmware from the external SD card : ( what you did last time )
This is a manual re-build firmware procedure for your reference (recovery and cure rate is more than 90%)

Download file

- Uncompress/unzip it to ROOT directory of a MicroSD card [ PC->SD ] ( one
folder (codeimg) and one file _rescue00 )
- Insert the card to the camera
- Plug power cord of it. CAM will auto detect the codes in the Card (a
short beep) to do the update ( blue light is on )
- Wait till front blue and green leds are blinking. ( About 2-3 minutes
with 2 short beeps )
- Unplug power cord
- Take card out
- Plug power cord again and the blue led will keep blink ( waiting for
installation mode )

Installation: , If you are successful, please erase the card for normal use.

PS – this is what you see during the process

Insert the card with unzipped files
Plug in power
Short beep ( camera detect and read the files ) in 5 seconds
After about 40 seconds Two short beeps ( writing complete )
Blue and Green lights blinking – done ( wrote in good )
Unplug the power
Remove the SD and erase it (back up first)