Amaryllo Community

Answer of your leaving message
Purchase Country: America
Duration in-use of camera: 1y
Mobile device OS version ( find in app setting ) : Andriod version 9
App version ( find in app setting ) : 1.14.15
Problem Type: Unable to connect to live view

Occurrence Frequency: Every time
Problem Description: Unable to use live view in the Amaryllo app. Msg: reconnect to the server

2019-05-16 07:16:08****************************************
many thanks for your feedback. live view is working again.

by Denny

Dear Denny,

Thank you for the mail and notification.
It is confirmed that our connection server had a temporary malfunction yesterday (May 15) causing the connection light invalid and live view function down. It was around 15 hours to 11 hours ago. It has been recovered by the engineer.
Kindly let us know if it works good again or still any trouble.
Thank you for kind understanding and sorry for the inconvenience caused.