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Answer of your leaving message
Purchase Country: south africa
Duration in-use of camera: 1 year then stopped
Mobile device OS version ( find in app setting ) : 13.3.1
App version ( find in app setting ) : Latest
Problem Type: cannot connect
Occurrence Frequency:
Problem Description: i cannot connect at all. Blue light does not flash and QR code not recognised.

 		by Craig Ferguson


Purchase Country: United Kingdom
Duration in-use of camera: 4 months
Mobile device OS version ( find in app setting ) : 13.3.1
App version ( find in app setting ) : 1.8.5.7836
Problem Type: Camera Rotation not working
Occurrence Frequency: all the time
Problem Description: Horizontal rotation is not working, already tried with latest firmware. I have 2 other camera's, same model, that are working perfectly.

2020-02-25 08:47:59****************************************
Hi,

I have tried with a different power adapter and the problem is the same.
While initialising the camera turns half way, then gets stuck.

I think a repair will be necessary.

With best regards,
Stefan





 		by Stefan Van Lancker